Assistant Stylist

Ulta Beauty, Inc.•Huntington Beach, CA

About The Position

The Assistant Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. This temporary position is intended to prepare talent for a stylist role, with an emphasis on delivering quality professional services and supporting each guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the Assistant Stylist continues assisting while beginning to serve guests independently. The role requires a passion for the beauty industry, exceptional guest service, and a willingness and aptitude to develop technical skills and product knowledge. The Assistant Stylist supports sales and productivity goals, salon services, guest relationships, in-store events, and store operations. After month three, the role includes performing a range of hair and other beauty services. The position requires compliance with company policies, safety and sanitation procedures, and applicable state board guidelines.

Requirements

Cosmetology license.
Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Basic understanding of equipment and chemicals used for technical work.
Basic ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Support a mentor Stylist’s sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
After month three, perform services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests and support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate product and service recommendations.
Serve guests, including walk-ins, in a timely and efficient manner under another stylist’s mentorship.
Partner with skin therapists, the retail team, peers, and brand partners to provide a well-rounded guest experience.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Follow company policies, procedures, service protocols, safety, sanitation, infection control, and state board guidelines.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas.
Attend mandatory trainings and meetings, follow the dress code, protect company assets, and complete other operational tasks as directed.