Stylist

Ulta Beauty, Inc.•Saint Petersburg, FL

15d

About The Position

The Stylist engages with guests to understand their hair care needs, consults with them, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager in service sales and productivity, guest service, operating procedures, and compliance. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon and beauty services, builds guest relationships and clientele, promotes products and loyalty offerings, and contributes to store and salon performance. The position also follows service, safety, sanitation, operational, and appearance standards. The schedule is flexible and includes days, evenings, weekends, and holidays. Previous relevant salon experience is preferred; a cosmetology license is required.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Use business acumen to understand business drivers and identify growth opportunities.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and suitable retail and service recommendations.
Meet customer-service and salon-image standards, and serve walk-in guests promptly and efficiently.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the guest loyalty program, credit offerings, and Ulta Beauty app to guests in the salon and on the salesfloor.
Attend mandatory training and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon and store areas.
Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets through exceptional guest service.
Complete other operational tasks as directed.