Stylist

Ulta Beauty, Inc. • Whittier, CA

15d • Onsite

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services focused on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and adherence to operating procedures and compliance standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Stylist performs salon services, builds guest relationships and clientele, contributes to sales and productivity goals, and supports store events and promotions. The position also follows service protocols, safety and sanitation procedures, company policies, and operational standards. Work includes a flexible schedule with days, evenings, weekends, and holidays, and frequent mobility and physical activity during shifts.

Requirements

• Cosmetology license.
• Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatment, extensions, makeup, and ear-piercing services where applicable, or aptitude to develop skills in all service categories.
• Proficiency in using equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• Previous relevant salon experience is preferred.

Responsibilities

• Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service, while contributing to store retail and service sales, guest loyalty, and shrink goals.
• Demonstrate business acumen and identify opportunities for growth.
• Demonstrate products to guests and recommend products and services to support sales and the guest experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Maintain high customer-service standards and salon image standards; serve walk-in guests in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
• Attend mandatory trainings and meetings for continued professional development.
• Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
• Follow safety, sanitation, and infection-control procedures before, during, and after services.
• Follow service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in assigned store areas.
• Follow the Ulta Beauty dress code and loss-prevention best practices to protect company assets.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates may receive dental, vision, life, and disability benefits.
• Eligible associates may earn services pay under the Company’s Services Compensation Plan.
• Eligible associates may earn overtime pay as required by law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed