Stylist

Ulta Beauty, Inc.•Lakewood, CO

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services and contributes to sales, guest loyalty, store goals, and a consistent guest experience. The role also builds guest relationships and clientele, maintains salon and store standards, follows safety and sanitation procedures, and keeps up with industry trends and required training. Work schedules are flexible and include days, evenings, weekends, and holidays. Physical demands include frequent mobility and bending movements, standing for extended periods, and lifting or moving up to 10 pounds during a shift.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain customer relationships and clientele.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.
  • Ability to meet the position’s physical demands, including frequent mobility, lifting or moving up to 10 pounds, frequent bending and related movements, prolonged standing, and frequent coordination and manipulation of objects.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly service sales goal of $800 and productivity goals, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Meet customer service and salon image standards, and serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to deliver a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
  • Attend mandatory trainings and meetings.
  • Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
  • Follow safety, sanitation, and infection control procedures before, during, and after services.
  • Follow service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code and loss prevention practices, and protect company assets.
  • Complete other operational tasks as directed.

Benefits

  • Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates receive dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by law and tips paid by service guests.
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