Store Manager Jobs

About The Position

Requirements

• Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
• Pharmacy technician licensure as required by state law, pharmacy assistant status in Washington state, or pharmacist licensure as soon as possible under state law and no later than 12 months after the Store Manager start date.
• Willingness to work a flexible schedule, including extended days, evenings, and weekends.

Nice To Haves

• Bachelor’s degree.
• PTCB or ExCPT certification.
• Three years of retail management experience, including supervising others, managing work, and assigning work.
• Pharmacy technician licensure as required by state law, pharmacy assistant status in Washington state, or pharmacist licensure.

Responsibilities

• Monitor customer service, coach team members, develop improvement plans, greet customers and clinic patients, and resolve complaints and special requests.
• Supervise store and pharmacy operations, including opening and closing, shift changes, task delegation, and scheduling.
• Oversee store funds, banking activity, bookkeeping, cash reports, invoices, ledgers, and time records.
• Plan and supervise merchandising displays, sets, resets, revisions, promotional spaces, and seasonal presentations.
• Analyze inventory trends and oversee ordering, stocking, liquidation, and merchandise receiving, pricing, returns, and transfers.
• Implement District Manager operational feedback and organize store staffing through hiring, work assignments, scheduling, and delegation.
• Maintain clean and presentable store and grounds, arrange repairs and maintenance, and respond to emergencies.
• Ensure compliance with applicable laws and regulations, company policies, and requirements for the sale of regulated products, including pharmacy products.
• Ensure team members understand store technology and software, and coordinate with IT support to resolve system problems.
• Assign daily operational responsibilities and set expectations for store team members and assistant managers.
• Analyze financial data, sales, costs, KPIs, and asset-protection data; develop and implement plans to improve performance and reduce loss.
• Work with the pharmacy manager to improve pharmacy performance and provide support during busy periods, including serving as a pharmacy technician when necessary and legally permitted.
• Work with the clinic coordinator or manager to monitor clinic performance and provide support.
• Identify sales opportunities and manage inventory to support store and pharmacy growth and performance.
• Manage team-member performance, career progression, training, feedback, recognition, hiring, promotion, termination, discipline, compensation approvals, and performance plans.
• Promote teamwork, communicate regularly with team members, and ensure fair treatment and compliance with employment laws and corporate policies.
• Participate in company and on-the-job training, complete Walgreens School of Operations within six months of starting as Store Manager, and follow performance-improvement plans.
• Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB or ExCPT certification when required by the state.
• Serve as a liaison between district, corporate, and the store; conduct community outreach and assist the District Manager with community events.