(USA) Store Manager - Division 1/Neighborhood Market

Walmart•Rogers, AR
•$95,000 - $145,000•Onsite

About The Position

The Store Manager leads operations for a Division 1/Neighborhood Market facility, with accountability for financial performance, sales, customer service, merchandising, associate development, and community engagement. The role directs the management team and communicates facility operations, merchandising, and company direction to managers and hourly associates. The Store Manager upholds the Open Door Policy by listening to associate concerns, researching issues, and providing resolutions. The manager represents the company in community relationships and outreach, promotes company-sponsored programs and sustainability efforts, and supports the Academy training environment and store standards. This includes engaging trainees, advising Academy staff, supporting talent and succession planning, and championing operations across supported markets. The role drives execution of business plans and projects, evaluates performance and effectiveness, removes barriers, and promotes continuous learning. It supervises and develops associates through hiring, training, mentoring, assignment of duties, performance expectations and evaluations, recognition, and coaching. The Store Manager also promotes company policies, values, ethics, and compliance, while building a culture of belonging and serving customers and members.

Requirements

  • 4 years of general management experience, including financial accountability.
  • 4 years of experience supervising 50 or more exempt and non-exempt associates or employees, including responsibility for performance management, mentoring, hiring, and firing.
  • Successfully complete all job-required trainings and assessments.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Experience running a fresh or dry grocery area.

Responsibilities

  • Uphold the Company Open Door Policy by meeting with associates, listening to concerns, researching issues, reviewing policies and procedures, and providing resolutions.
  • Lead community outreach and represent the company in the local community, maintaining relationships with key individuals and groups and promoting company-sponsored programs, events, and sustainability efforts.
  • Drive facility financial performance by achieving sales and profit goals, controlling expenses, addressing deficiencies, overseeing budget creation, and contributing to budget forecasting.
  • Model, enforce, and guide customer service practices so customer needs, complaints, and issues are resolved within company guidelines and standards.
  • Direct facility operations and communicate with management and hourly associates about operations, merchandising, and company direction.
  • Drive sales through effective merchandise presentation, accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting, forecasting, and assessment of economic trends and community needs.
  • Ensure the success of the Academy training environment and store standards, including supporting trainee engagement, training curriculum, job shadowing, customer service, and talent and succession planning.
  • Execute business plans and projects by identifying needs, communicating priorities, providing resources, setting and measuring performance standards, removing obstacles, adjusting performance, and developing contingency plans.
  • Supervise and develop associates through selection, training, mentoring, duty assignments, performance expectations and evaluations, recognition, coaching, and fostering a team-based workplace.
  • Promote company policies, procedures, mission, values, ethics, and integrity through training, guidance, compliance, and support of the Open Door Policy.
  • Evaluate the effectiveness of plans, programs, and initiatives; consult stakeholders; apply suggestions to improve efficiency and cost effectiveness; and support community outreach events.
  • Build high-performing teams, embrace differences, create a culture of belonging, and attract, retain, empower, and develop talent.
  • Maintain high standards of integrity, ethics, and compliance; model Walmart values; hold oneself and others accountable; and support the company's goal of becoming a regenerative company.
  • Put customers first, adapt to how, where, and when customers shop, and apply EDLP and EDLC business models to plans.
  • Make data-informed decisions that balance short- and long-term priorities and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Encourage learning, calculated risk-taking, resilience, continuous improvement, adoption of new technologies and skills, and support through change.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave.
  • Family care leave.
  • Bereavement leave.
  • Jury duty leave.
  • Voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards.
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