(USA) Store Manager - Division 1/Neighborhood Market

Walmart•Bridgeview, IL

3d•Onsite

About The Position

The Store Manager leads the facility’s operations, financial performance, customer service, merchandise presentation, and community engagement. The role directs the management team, communicates facility operations and company direction to associates, and ensures sales and profit goals are achieved through expense management, budgeting, forecasting, and corrective action when needed. The Store Manager supports associates through training, mentoring, performance management, recognition, and development, and promotes a workplace where people feel included and supported. The role also upholds the Open Door Policy, applies company policies and standards, and evaluates business plans and initiatives to improve efficiency and cost effectiveness. The position includes responsibility for supporting the Academy training environment and standards, engaging trainees and customers, advising Academy staff on curriculum, and contributing to talent and succession planning in supported markets. The Store Manager also represents the Company in community relationships and outreach, including championing company-sponsored programs and sustainability efforts.

Requirements

At least 4 years of general management experience, including financial accountability.
At least 4 years of experience supervising 50 or more exempt and non-exempt associates or employees, including performance management, mentoring, hiring, and firing responsibilities.
Successfully complete all job-required training and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience running a fresh or dry grocery area.

Responsibilities

Uphold the Company’s Open Door Policy by listening to associate concerns, researching issues, applying policies, and providing resolutions.
Lead community outreach and encourage associates and managers to serve as members of the community; establish relationships with community groups and represent the Company externally.
Drive facility financial performance by achieving sales and profit goals, controlling expenses, correcting deficiencies, overseeing budgets, and analyzing economic trends and community needs for forecasting.
Model and guide customer service practices to resolve customer needs, complaints, and issues within Company guidelines.
Direct facility operations and communicate with management and hourly associates about operations, merchandising, and company direction.
Drive sales through effective merchandise presentation, competitive pricing, accurate signing, in-stock and inventory levels, budgeting, sales forecasting, and assessment of economic trends and community needs.
Ensure compliance with Academy Store standards and operating procedures, and support the Academy training environment through trainee engagement, job shadowing, customer service, curriculum guidance, and participation in talent and succession planning.
Execute multiple business plans and projects by identifying needs, communicating priorities, removing obstacles, providing resources, measuring progress, adjusting performance, and developing contingency plans.
Supervise and develop associates by selecting, training, mentoring, assigning duties, establishing expectations, conducting evaluations, recognizing performance, coaching, and promoting belonging.
Promote company policies, procedures, mission, values, and ethics; ensure compliance and support use of the Open Door Policy.
Evaluate the effectiveness of plans and initiatives, consult stakeholders, apply suggestions to improve efficiency and cost effectiveness, and participate in community outreach events.
Build high-performing teams, embrace differences, foster belonging, develop and retain talent, and recognize associates’ contributions.
Model integrity, ethics, and accountability, and support the Company’s goal of becoming a regenerative company through positive impact, waste elimination, and local giving.
Put customers first, apply EDLP and EDLC business models, make data-informed decisions, balance short- and long-term priorities, and drive continuous improvement and learning.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and additional annual or quarterly performance bonuses.