(USA) Store Manager - Division 1/Neighborhood Market

Walmart • Rogers, AR

2d • Onsite

About The Position

The Store Manager leads facility operations and the management team, communicates with associates about operations, merchandising, and company direction, and is accountable for the facility’s financial performance. The role drives sales and profit goals through expense control, budgeting, sales forecasting, competitive pricing, effective merchandise presentation, and appropriate inventory and signing.

The Store Manager models and reinforces customer service standards, resolves customer issues within company guidelines, and ensures business plans and projects meet customer and operational needs. The role supervises and develops associates through hiring, training, mentoring, assigning work, setting performance expectations, evaluating performance, coaching, and recognition.

The position supports the Academy training environment by maintaining store standards, engaging trainees and customers, advising Academy staff on training content, providing job-shadowing opportunities, championing operations, and contributing to talent and succession planning across supported markets. The Store Manager also supports community outreach, represents the Company to community organizations, promotes company-sponsored programs and sustainability efforts, and upholds the Open Door Policy.

The role is expected to promote Walmart’s values, ethical standards, compliance, inclusion, continuous improvement, and a culture of belonging. It evaluates the effectiveness of plans and initiatives, works with stakeholders to improve efficiency and cost effectiveness, and supports community outreach events.

Requirements

• Four years of general management experience, including financial accountability.
• Four years of experience supervising 50 or more exempt and non-exempt associates or employees, including performance management, mentoring, hiring, and firing.
• Successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience running a fresh or dry grocery area.

Responsibilities

• Uphold the Open Door Policy by listening to associate concerns, researching issues, applying company policies and procedures, and providing resolutions.
• Lead community outreach and represent the Company in the community, maintaining relationships with key individuals and organizations and promoting company-sponsored programs and sustainability efforts.
• Drive facility financial performance by achieving sales and profit goals, controlling expenses, developing corrective plans, overseeing budgets, and contributing to economic and community-needs analysis for forecasting.
• Model and guide proper customer-service approaches, ensuring customer needs, complaints, and issues are resolved within company guidelines.
• Direct facility operations and communicate with management and hourly associates about operations, merchandising, and company direction.
• Drive sales through effective merchandise presentation, accurate and competitive pricing, proper signing, appropriate in-stock and inventory levels, budgeting, forecasting, and assessment of economic trends and community needs.
• Maintain Academy Store standards and support an effective training environment by engaging trainees, advising on curriculum, providing job-shadowing opportunities, supporting customer service, and participating in talent and succession planning.
• Execute multiple business plans and projects by identifying needs, communicating priorities, removing barriers, providing resources, setting and measuring performance standards, adjusting performance, and developing contingency plans.
• Supervise and develop associates through selection, training, mentoring, delegation, performance expectations and evaluations, recognition, coaching, and fostering a team-based and inclusive workplace.
• Promote company policies, procedures, mission, values, ethics, and compliance; evaluate the effectiveness of plans and initiatives and apply suggestions to improve efficiency and cost effectiveness.
• Build high-performing teams, develop and retain talent, recognize contributions, and create a workplace where associates feel supported and connected.
• Use data and analysis to make decisions, put customers first, encourage learning and calculated risk-taking, and drive continuous improvement and adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Walmart-paid Live Better U education program, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed