(USA) Store Manager - Division 1/Neighborhood Market

Walmart•Goose Creek, SC

4d•Onsite

About The Position

The Store Manager leads the operation and financial performance of a Walmart Division 1/Neighborhood Market facility. The role drives sales and profit goals, oversees budgets and expense control, evaluates economic trends and community needs, and ensures effective merchandise presentation, pricing, signing, and inventory levels. The Store Manager directs facility operations and communicates with management and hourly associates about operations, merchandising, and company direction. The position models and guides teams in delivering customer service, resolving customer issues, and following company standards. It supervises, develops, and evaluates associates and managers, builds high-performing teams, supports a culture of belonging, and promotes company policies, ethics, and the Open Door Policy. The Store Manager also leads community outreach and represents the company in local relationships and external organizations. Responsibilities include supporting the Academy training environment and standards, engaging trainees and Academy staff, and participating in talent and succession planning across supported markets. The role executes multiple business plans and projects, measures progress, removes obstacles, and supports continuous improvement, learning, and the company’s sustainability efforts.

Requirements

Four years of general management experience, including financial accountability.
Four years of experience supervising 50 or more exempt and non-exempt associates or employees, including performance management, mentoring, hiring, and firing responsibilities.
Successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Experience running a fresh or dry grocery area.

Responsibilities

Uphold the Open Door Policy by listening to associate concerns, researching issues, applying company policies and procedures, and providing resolutions.
Initiate, direct, and participate in community outreach; support associates and managers in community service and represent the company to community groups and external organizations.
Promote company-sponsored programs, events, and sustainability efforts to associates, customers, and the local community.
Drive facility financial performance by achieving sales and profit goals, controlling expenses, correcting performance deficiencies, overseeing budgets, and contributing to budget forecasting.
Model and guide customer service approaches so customer needs, complaints, and issues are resolved within company guidelines and standards.
Direct facility operations and communicate with management and hourly associates about operations, merchandising, and company direction.
Drive sales through effective merchandise presentation, competitive pricing, accurate signing, appropriate in-stock and inventory levels, budgeting, forecasting, and assessment of economic trends and community needs.
Ensure the Academy training environment and store standards are successful by following Academy Store requirements and standard operating procedures.
Create an engaging Academy Store environment, include Academy associates in leadership meetings and activities, advise Academy staff on training curriculum, engage trainees, provide job-shadowing opportunities, and maintain customer service standards.
Act as a visible operations champion and advocate for the Academy program, engage customers in the Academy training format, and participate in talent and succession planning in supported markets.
Drive execution of business plans and projects by identifying customer and operational needs, communicating priorities, providing resources, removing barriers, setting and measuring performance standards, adjusting performance, and developing contingency plans.
Select, train, mentor, and assign duties to associates; establish expectations, conduct performance evaluations, recognize and reward performance, coach for success and improvement, and promote belonging.
Promote company policies, procedures, mission, values, and ethics; provide direction and training, ensure compliance, and support the Open Door Policy.
Evaluate the effectiveness of plans and initiatives, consult stakeholders, apply suggestions to improve efficiency and cost effectiveness, and support community outreach events.
Build collaborative, trusting relationships; communicate with impact and positivity; attract and retain talent; and empower and develop associates.
Make decisions using data, insights, and analysis while balancing short- and long-term priorities and considering customers, associates, shareholders, suppliers, business partners, and communities.
Support continuous improvement, adoption of new technologies and skills, learning from mistakes, and the company's goal of becoming a regenerative company.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.