Store Manager
Davids Bridal • Saginaw, MI7d
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Store Manager
Davids Bridal•Saginaw, MI
About The Position
The Store Manager builds and retains a high-performing team, creates a consistent environment of world-class customer service, and exceeds the sales plan. This dynamic, attentive, and inspiring leader builds relationships with team members and customers and serves as a mentor, leader, and coach. The Store Manager develops a high-performance climate and five-star customer service by maximizing the performance and productivity of motivated, friendly, enthusiastic, and engaged team members. The role leads customer-focused store operations, manages payroll and inventory processes, drives monthly income goals, monitors individual performance, and develops staffing and talent pipelines. The position is full-time, 40 hours per week, Sunday through Saturday.
Requirements
- High school diploma or degree.
- Four years of prior retail management experience in an apparel or specialty store environment.
- Prior experience with a computerized POS system.
Responsibilities
- Lead and model a customer-first culture across all roles.
- Hold the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
- Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
- Manage store payroll within the monthly budget and monitor and acknowledge timesheets for scheduled shifts, breaks, and meals.
- Lead the store to achieve Total Monthly Income (TMI) goals by executing foundational excellence and performance-based leadership for front of house and alterations.
- Monitor inventory management, special orders, receiving processes, layaway, out-of-stock items, repairs, and first-quality merchandise standards.
- Communicate daily sales goals to team members and drive action through Chat Ins/Chat Outs.
- Monitor individual team member performance and develop improvement plans through weekly performance discussions using customer reviews and mystery shops.
- Build a strong bench and talent pipeline, maintain staffing, achieve staffing goals, and fill open positions within 30 days.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
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