Assistant Store Manager - Famous Footwear

Famous Footwear • GOODYEAR, AZ

4d

About The Position

The Assistant Store Manager at Famous Footwear helps provide an excellent shoe-store experience for the whole family through customer engagement. The role acts as store leader when the Store Manager is absent and helps motivate, develop, and train associates to achieve sales and growth goals. The Assistant Store Manager supports a customer-focused culture through coaching, personal example, and operational excellence, while staying current on products and trends and helping the team present the store and its merchandise effectively.

The role partners with the Store Manager on hiring, staffing, sales performance, talent development, and compliance with company policies and programs. It also supports daily retail operations, including pricing, shipping processing, and inventory, and helps maintain store standards so products remain easy to shop. Other responsibilities may be performed as needed to meet business needs.

This position requires a flexible schedule, including holidays, nights, weekends, and extended hours. It involves frequent movement and physical activity on the sales floor, including lifting up to 40 pounds using appropriate equipment and safety techniques.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales experience is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates to build customer relationships and deliver operational excellence through coaching and positive example.
• Seek and network with external talent, and collaborate with the Store Manager to interview and hire associates.
• Support store staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Perform and support daily retail operations, including pricing, shipping processing, and inventory, using store standards.
• Take accountability for sales goals and contribute to store performance in partnership with the Store Manager.
• Support a diverse, inclusive, positive, and respectful team environment that encourages associate engagement and retention.
• Act as store leader in the Store Manager’s absence and support compliance with company policies and programs through training, development, inspection, and follow-up.
• Assess associate strengths and development opportunities and help develop internal talent with the Store Manager.
• Train, coach, and develop associates in selling behaviors, customer experience, and operational tasks.
• Perform other responsibilities as needed to ensure business needs are met.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Dayforce Wallet access to pay as it is earned, without fees.
• Ability to transfer among more than 850 store locations.
• 24/7 Employee Assistance Programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED