Assistant Store Manager - Famous Footwear

Famous Footwear•COLORADO SPRINGS, CO

About The Position

The Assistant Store Manager provides a welcoming shoe-store experience for families by engaging customers and helping them find products they love. This people leader supports the Store Manager in developing associates, driving sales and growth goals, maintaining store presentation, and building a customer-focused team culture. When the Store Manager is absent, the Assistant Store Manager acts as the store leader and helps ensure company policies and programs are followed through training, development, inspection, and follow-up. The role combines customer engagement, talent discovery, team coaching, sales performance, and retail operations. The Assistant Store Manager supports hiring and staffing, oversees daily operational fundamentals such as pricing, shipping processing, and inventory, and uses observations and business insights to improve results. The position requires a flexible schedule, including holidays, nights, weekends, and extended hours, and involves frequent physical activity on the sales floor.

Requirements

High school diploma or GED.
At least 1 year of sales experience; retail sales is preferred.
Experience interviewing, hiring, and training people.
Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
Ability to train, coach, and develop associates in customer experience and operational tasks.
Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
Strong problem-solving, analysis, decision-making, financial, and quantitative skills.
Advanced working knowledge of general retail practices and procedures.
Basic computer skills.
Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

Retail sales experience.

Responsibilities

Promote customer relationships and coach associates in the selling behaviors that support the Customer Connection.
Seek and network with potential external talent, and collaborate with the Store Manager to interview and hire associates.
Support and develop associates through demonstration, training, coaching, and ongoing development.
Maintain daily retail operations, including pricing, shipping processing, inventory, and store standards.
Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
Take accountability for sales goals and contribute to the location’s overall performance.
Partner with the Store Manager to apply insights and observations to improve results.
Foster an inclusive, respectful, positive, and supportive team environment.
Act as store leader in the Store Manager’s absence.
Help ensure compliance with company policies and programs through training, inspection, and follow-up.
Assess team strengths and development opportunities and help grow internal talent in partnership with the Store Manager.

Benefits

30% associate discount across Caleres retail stores.
Education assistance of up to $7,500 per year for full-time associates.
Career development and learning opportunities, including opportunities to pursue careers at corporate offices.
Relaxed dress code and a supportive, hands-on small-team setting.
Dayforce Wallet access to earned pay without fees.
Ability to transfer among more than 850 store locations.
Employee assistance programs providing emotional support, work-life solutions, legal guidance, financial resources, and other support.
PTO, health, and retirement benefits for eligible full-time associates.

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