About The Position

The Assistant Store Manager at Famous Footwear delivers a strong shoe-store experience through customer engagement and serves as the store leader when the Store Manager is absent. This people-leadership role helps motivate and develop associates to achieve sales targets and growth goals through personal example, training, and coaching. The Assistant Store Manager supports a customer-focused, inclusive in-store culture, stays current on footwear trends and product presentation, and helps educate the store team. The role supports talent discovery and hiring, retail operations, staffing levels, and sales performance in partnership with the Store Manager. It also helps maintain company policies and program compliance through training, ongoing development, inspection, and follow-up. Other responsibilities may be performed as needed to meet business needs. The position requires working a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours, as well as frequent mobility and physical activity on the sales floor.

Requirements

  • High school diploma or GED.
  • At least 1 year of sales experience; retail sales preferred.
  • Experience interviewing, hiring, and training people.
  • Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
  • Ability to train, coach, and develop associates in customer experience, selling techniques, and operational tasks.
  • Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager as needed.
  • Strong cognitive skills, including problem-solving analysis, decision-making, and financial and quantitative analysis.
  • Advanced working knowledge of general retail practices and procedures.
  • Basic computer skills.
  • Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

  • Retail sales experience is preferred.

Responsibilities

  • Inspire associates to deliver customer connection, operational excellence, and strong customer relationships through coaching and example.
  • Proactively seek and network with external talent, and collaborate with the Store Manager to interview and hire candidates.
  • Support daily retail operations, including pricing, shipping processing, inventory, and store presentation standards.
  • Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
  • Drive sales goals and use insights and observations with the Store Manager to improve results.
  • Promote an inclusive, positive, and supportive team environment that encourages associate engagement and retention.
  • Act as store leader in the Store Manager’s absence.
  • Support company policy and program compliance through training, development, inspection, and follow-up.
  • Assess team strengths and development opportunities and help develop internal talent with the Store Manager.
  • Perform other responsibilities as needed to meet business needs.

Benefits

  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • Relaxed dress code and a supportive, hands-on small-team setting.
  • Daily access to earned pay through Dayforce Wallet without fees.
  • Ability to transfer among more than 850 store locations.
  • Employee assistance programs with 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and other support.
  • PTO, health benefits, and retirement benefits for eligible full-time associates.
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