Assistant Store Manager - Famous Footwear

Caleres • Blue Springs, MO

10d • Onsite

About The Position

The Assistant Store Manager supports the Store Manager in delivering an engaging shoe-store experience and achieving sales and growth goals. The role leads the store in the Store Manager’s absence, develops and motivates associates, and helps create a customer-focused, inclusive team culture. The Assistant Store Manager promotes product knowledge and presentation, develops associates through coaching and training, and supports customer relationships, operational excellence, and sales performance.

Responsibilities include recruiting and hiring talent in partnership with the Store Manager; managing retail operations such as pricing, shipping processing, and inventory; and supporting staffing plans that account for associate availability, peak days, and seasonal needs. The role uses observations and insights to improve store results, supports compliance with company policies and programs, and helps identify and develop internal talent.

This position requires a flexible schedule, including holidays, nights, weekends, and extended hours. Physical demands include lifting up to 40 pounds and frequent movement and activity on the sales floor.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates to deliver strong customer relationships, operational excellence, and the company’s Customer Connection selling behaviors.
• Coach associates and provide training and development to improve selling behaviors and customer experience.
• Network with prospective talent and collaborate with the Store Manager to interview and hire associates.
• Manage daily retail operations, including pricing, shipping processing, and inventory, in accordance with store standards.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and contribute to the store’s overall performance.
• Partner with the Store Manager to apply insights and observations to improve results.
• Promote an inclusive, respectful, positive, and supportive work environment.
• Lead the store in the Store Manager’s absence.
• Support compliance with company policies and programs through training, development, inspection, and follow-up.
• Assess team strengths and development opportunities and partner with the Store Manager to develop internal talent.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into roles at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Daily access to earned pay through Dayforce Wallet without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs offering emotional support, work-life solutions, legal guidance, and financial resources.
• Paid time off, health benefits, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED