Assistant Store Manager - Famous Footwear

Famous Footwear•Kearney, NE

About The Position

The Assistant Store Manager is a full-time, people-leadership role focused on providing an excellent shoe-shopping experience through customer engagement, sales growth, and strong store operations. The Assistant Store Manager helps motivate, train, and develop associates; supports a customer-focused and inclusive team culture; and contributes to achieving sales and growth goals. In the Store Manager’s absence, this role acts as the store leader and helps ensure company policies and programs are followed. The role supports talent discovery and hiring, daily retail operations including pricing, shipping, and inventory, and staffing levels in coordination with the Store Manager. It uses sales insights and observations to improve store results, develops associates’ selling and operational skills, and helps maintain an engaging, shoppable store. The position requires enthusiasm for shoes and product presentation, a flexible schedule, and the ability to meet the physical demands of working on the sales floor.

Requirements

  • High school diploma or GED.
  • At least 1 year of sales experience; retail sales preferred.
  • Experience interviewing, hiring, and training people.
  • Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
  • Ability to train, coach, and develop associates in customer experience and operational tasks.
  • Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
  • Strong problem-solving, analysis, decision-making, financial, and quantitative skills.
  • Advanced working knowledge of general retail practices and procedures.
  • Basic computer skills.
  • Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

  • Retail sales experience.
  • Experience as a team leader.

Responsibilities

  • Inspire associates to build customer relationships and deliver strong customer service and operational execution.
  • Coach associates on selling behaviors and the Customer Connection.
  • Seek and network with external talent, and collaborate with the Store Manager to interview and hire candidates.
  • Support daily retail operations, including pricing, shipping processing, and inventory, using store standards.
  • Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
  • Take accountability for sales goals and contribute to store performance by applying insights and observations with the Store Manager.
  • Promote an inclusive, respectful, positive, and proactive team environment.
  • Step into the Store Manager’s role when they are away.
  • Support compliance with company policies and programs through training, ongoing development, inspection, and follow-up.
  • Assess team strengths and development opportunities and support internal talent development with the Store Manager.
  • Perform other responsibilities as needed to meet business needs.

Benefits

  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Dayforce Wallet access to earned pay without fees.
  • Ability to transfer among more than 850 store locations.
  • Employee Assistance Programs offering 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and other support.
  • PTO, health, and retirement benefits for eligible full-time associates.
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