Assistant Store Manager - Famous Footwear

Caleres•Ridgecrest, CA
•$22 - $24

About The Position

The Assistant Store Manager provides an excellent shoe-store experience for customers and acts as the store leader when the Store Manager is absent. The role develops and motivates associates to achieve sales and growth goals through personal example, coaching, training, and development. It supports a customer-focused, inclusive store culture and helps keep the store’s products and presentation engaging and up to date with trends. The Assistant Store Manager supports hiring and talent development, daily retail operations, staffing, sales performance, and compliance with company programs and policies. In partnership with the Store Manager, the role uses observations and business insights to improve results and develop internal talent. Other responsibilities may be performed as needed to meet business needs.

Requirements

  • High school diploma or GED.
  • At least 1 year of sales experience; retail sales preferred.
  • Experience interviewing, hiring, and training people.
  • Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
  • Ability to train, coach, and develop associates in customer experience and operational tasks.
  • Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
  • Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
  • Advanced working knowledge of general retail practices and procedures.
  • Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
  • Basic computer skills.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

  • Retail sales experience.

Responsibilities

  • Inspire associates to build customer relationships and deliver excellent service and operational execution.
  • Coach associates on selling behaviors and customer engagement.
  • Seek and network with external talent, and collaborate with the Store Manager to interview and hire candidates.
  • Oversee daily store operations, including pricing, shipping processing, inventory, and adherence to store standards.
  • Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
  • Work toward sales goals and use observations and insights with the Store Manager to improve store performance.
  • Promote an inclusive, respectful, positive team environment and support associate engagement and retention.
  • Act as store leader when the Store Manager is away.
  • Help ensure compliance with company policies and programs through training, ongoing development, inspection, and follow-up.
  • Assess team strengths and development opportunities and help develop internal talent with the Store Manager.

Benefits

  • 30% associate discount across Caleres retail stores.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • Relaxed dress code.
  • Daily access to earned pay through Dayforce Wallet without fees.
  • Ability to transfer among more than 850 store locations.
  • 24/7 Employee Assistance Programs, including emotional support, work-life solutions, legal guidance, and financial resources.
  • PTO, health benefits, and retirement benefits for eligible full-time associates.
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