Assistant Store Manager - Famous Footwear

Caleres • Branson, MO

1d • Onsite

About The Position

The Assistant Store Manager helps provide a positive shoe-store experience for customers and serves as the store leader when the Store Manager is absent. The role motivates, coaches, trains, and develops associates to achieve sales and growth goals, deliver attentive customer service, and maintain a welcoming, inclusive team culture. The Assistant Store Manager also supports product presentation and team knowledge of trends, and helps ensure store operations and company programs are carried out effectively.

In partnership with the Store Manager, this position supports talent discovery, interviewing, hiring, staffing, and associate development. It oversees day-to-day retail operations, including pricing, shipping processing, and inventory, and uses sales insights and observations to improve store performance. The position requires a flexible schedule to meet business needs and the ability to perform the physical activities associated with working on a sales floor.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates to deliver an engaging customer experience and execute operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager, as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience is preferred.

Responsibilities

• Inspire associates to build customer relationships and deliver operational excellence through coaching on selling behaviors.
• Seek and network with external candidates, and partner with the Store Manager to interview and hire associates.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Oversee daily retail operations, including pricing, shipping processing, and inventory, using store standards to keep merchandise easy to shop.
• Take accountability for sales goals and contribute to the store’s overall performance by applying insights and observations with the Store Manager.
• Foster an inclusive, respectful, positive team environment and support associate engagement and retention.
• Act as store leader when the Store Manager is away, ensuring policies and company programs are followed through training, development, inspection, and follow-up.
• Assess team strengths and development opportunities and partner with the Store Manager to develop internal talent.
• Train, coach, and develop associates in customer experience, selling techniques, and operational tasks.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Daily access to earned pay through Dayforce Wallet without fees.
• Ability to transfer among more than 850 store locations.
• Employee Assistance Programs with 24/7 emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health benefits, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED