Assistant Store Manager - Famous Footwear

Famous Footwear • SIMPSONVILLE, KY

1d

About The Position

The Assistant Store Manager at Famous Footwear helps provide a strong shoe-store experience for the whole family through customer engagement. The role acts as store leader in the Store Manager’s absence and supports a team in achieving sales targets and growth goals through example, coaching, training, and development. The Assistant Store Manager promotes customer relationships, operational excellence, product knowledge, and an inclusive, positive team culture.

The role supports recruiting and hiring, daily retail operations, inventory and shipping processing, pricing, staffing levels, and store presentation. In partnership with the Store Manager, the Assistant Store Manager uses observations and business insights to improve results, develops associates, and helps ensure compliance with company policies and programs through training, inspection, and follow-up. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager, as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates and foster a team culture focused on customer relationships, operational excellence, and strong service delivery.
• Coach associates on selling behaviors and customer engagement.
• Seek and network with potential external talent, and collaborate with the Store Manager to interview and hire candidates.
• Support daily retail operations, including pricing, shipping processing, inventory, and store presentation.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and contribute to the store’s overall performance.
• Partner with the Store Manager to use insights and observations to improve results.
• Promote an inclusive, respectful, positive, and supportive team environment.
• Act as store leader when the Store Manager is away.
• Support compliance with company policies and programs through training, development, inspection, and follow-up.
• Assess associates’ strengths and development opportunities and help develop internal talent in partnership with the Store Manager.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Relaxed dress code.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• Employee Assistance Programs, including emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED