Assistant Store Manager - Famous Footwear

Caleres • Goodyear, AZ

4d

About The Position

The Assistant Store Manager supports the Store Manager in delivering an engaging shoe-store experience and achieving sales and growth goals. The role leads the store in the Store Manager’s absence, helps motivate and develop associates, and promotes a customer-focused culture through coaching, training, and personal example. The Assistant Store Manager supports product presentation and keeps the team informed about trends and products.

The position contributes to recruiting, interviewing, and hiring; maintains retail operations and inventory processes; supports staffing plans; and uses sales insights and observations to improve store results. It also helps build an inclusive, positive team environment, develops associate talent with the Store Manager, and ensures compliance with company policies and programs through training, inspection, and follow-up. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager as needed.
• Strong problem-solving, analysis, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates to build customer relationships and deliver operational excellence through coaching on selling behaviors.
• Seek and network with external talent, and collaborate with the Store Manager to interview and hire associates.
• Manage daily retail operations, including pricing, shipping processing, and inventory, while maintaining store standards.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and use insights with the Store Manager to improve store performance.
• Foster a diverse, inclusive, positive, and supportive work environment that encourages associate engagement and retention.
• Act as store leader when the Store Manager is away and support development of people leadership and store-management skills.
• Ensure adherence to company policies and programs through training, ongoing development, inspection, and follow-up.
• Assess associates’ strengths and development opportunities and help develop internal talent in partnership with the Store Manager.

Benefits

• 30% associate discount across Caleres retail stores.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Daily access to earned pay through Dayforce Wallet without fees.
• Ability to transfer among more than 850 store locations.
• 24/7 Employee Assistance Programs offering emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health benefits, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED