Assistant Store Manager - Famous Footwear

Caleres • Aurora, IL

10d • $20 - $26 • Onsite

About The Position

As a full-time Assistant Store Manager at Famous Footwear, you provide a welcoming shoe-store experience for customers and serve as the store leader when the Store Manager is absent. You help motivate and develop associates to meet sales and growth goals through personal example, coaching, training, and ongoing development. You support a customer-focused store culture, stay current on product and trends, and help the team present and sell merchandise effectively.

You contribute to hiring and talent development, daily retail operations, staffing support, sales performance, and an inclusive team environment. In partnership with the Store Manager, you assess team strengths and opportunities, uphold company policies and programs, and support compliance through training and follow-up. The position includes physical activity such as extended time on the sales floor, frequent walking and standing, and lifting up to 40 pounds.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
• Strong problem-solving, decision-making, financial, and quantitative analysis skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.
• Enthusiasm for shoes and product trends.

Responsibilities

• Inspire associates to build customer relationships and deliver strong customer service and operational execution.
• Coach associates on selling behaviors and customer engagement.
• Network with potential external candidates and collaborate with the Store Manager to interview and hire associates.
• Support daily retail operations, including pricing, shipping processing, inventory, and store presentation.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and collaborate with the Store Manager to use insights and observations to improve results.
• Promote an inclusive, respectful, positive, and supportive team environment.
• Step into the Store Manager role when the Store Manager is away.
• Support compliance with company policies and programs through training, development, inspection, and follow-up.
• Assess team strengths and development opportunities and help develop internal talent in partnership with the Store Manager.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Relaxed dress code and supportive, hands-on team setting.
• Dayforce Wallet access to pay as it is earned, without fees.
• Ability to transfer among more than 850 store locations.
• 24/7 Employee Assistance Programs, including emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED