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Wireless Retail Store Manager Georgetown, TX

RedLion Mobile•Georgetown, TX
•Onsite

About The Position

The Retail Store Manager leads a retail store for a branded partner of Optimum Communications, helping residential customers access Internet, Mobile, TV, and voice services. This hands-on leadership role focuses on driving sales, developing a high-performing team, managing store operations, and delivering excellent customer experiences in a fast-paced, high-volume environment. The role is based in Georgetown, Texas, and is performed in person, with approximately 40 hours per week.

Requirements

  • 3–5 years of retail management experience.
  • Proven success driving sales, leading high-performing teams, and using performance metrics.
  • Strong leadership, communication, coaching, analytical, and problem-solving skills.
  • Proficiency in Microsoft Office.
  • Flexible availability, including evenings, weekends, and holidays.
  • Reliable transportation and willingness to travel within a 35-mile radius.
  • Eligibility to work in the United States.

Nice To Haves

  • Experience in wireless, broadband, or consumer electronics, including selling mobile, home internet, TV, and voice services.
  • A high school diploma or GED; an Associate or Bachelor’s degree is a plus.
  • Bilingual in Spanish.

Responsibilities

  • Oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance.
  • Upsell and cross-sell products to maximize sales opportunities.
  • Analyze performance data, identify trends and gaps, and act on growth opportunities.
  • Partner with marketing on local events, promotions, and seasonal campaigns.
  • Recruit, hire, train, and develop a high-performing sales team.
  • Build a collaborative, accountable, performance-driven culture focused on recognition and results.
  • Maintain high customer satisfaction and NPS standards, and resolve escalated customer concerns quickly and professionally.
  • Keep the team current on products, promotions, technology updates, and company expectations.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k).
  • Paid training and onboarding.
  • Paid vacation, sick time, and personal days.
  • Internal promotions and advancement opportunities.
  • Employee-exclusive growth and rewards programs, including the Milestone Program and Winners Circle annual all-expenses-paid trip for top performers.

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