Wireless Retail Store Manager Georgetown, TX

RedLion Mobile • Georgetown, TX

11h • Onsite

About The Position

The Retail Store Manager leads a retail store for a branded partner of Optimum Communications, a telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services. The role is responsible for store performance, developing a high-performing team, and delivering excellent customer experiences. The manager works in a fast-paced, high-volume retail environment serving residential customers and is expected to be hands-on and strategic.

Requirements

• 3–5 years of retail management experience.
• Proven success driving sales, leading high-performing teams, and using performance metrics.
• Strong leadership, communication, coaching, analytical, and problem-solving skills.
• Proficiency in Microsoft Office.
• Flexible availability, including evenings, weekends, and holidays.
• Reliable transportation and willingness to travel within a 35-mile radius.
• Must be eligible to work in the United States.

Nice To Haves

• Experience in wireless, broadband, or consumer electronics, including selling mobile, home Internet, TV, and voice services.
• High school diploma or GED; an Associate or Bachelor’s degree is a plus.
• Bilingual in Spanish.

Responsibilities

• Oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance.
• Upsell and cross-sell products to maximize sales opportunities.
• Analyze performance data, identify trends and gaps, and act on growth opportunities.
• Partner with marketing on local events, promotions, and seasonal campaigns.
• Recruit, hire, train, and develop a high-performing sales team.
• Build a collaborative, accountable, performance-driven culture focused on recognition and results.
• Maintain high customer satisfaction and NPS standards, resolving escalated customer concerns quickly and professionally.
• Keep the team current on products, promotions, technology updates, and company expectations.

Benefits

• Medical, dental, and vision insurance.
• 401(k).
• Paid training and onboarding.
• Paid vacation, sick time, and personal days.
• Internal promotions and advancement opportunities.
• Employee-exclusive growth and rewards programs, including the Milestone Program and Winners Circle annual all-expenses-paid trip for top performers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED