Retail Store Manager

Burlington Stores • Broken Arrow, OK

5d

About The Position

The Retail Store Manager is responsible for successfully managing all store operations to maximize sales results and bring Burlington’s values to life. The manager oversees the overall success of the store location and its associates, leading by example to deliver excellent customer service and a world-class shopping experience. The role includes ownership of day-to-day merchandising, operations, and service management, and serving as a mentor, role model, and coach to team members while partnering with associates across the organization.

Requirements

• At least 5 years of retail management experience in a Big Box or Specialty environment.
• Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
• Ability to lift and move boxes weighing up to 40 pounds.
• Experience using scheduling and reporting computer software.
• Travel may be required from time to time.

Responsibilities

• Directly manage and oversee Assistant Managers, Supervisors, and Store Associates to ensure company policies, standards, expectations, and initiatives are implemented.
• Ensure Assistant Managers and store team members fulfill their individual responsibilities.
• Partner with the Assistant Store Manager, Merchandising, to coordinate merchandise placement, sales promotions, and pricing.
• Partner with the Assistant Store Manager, Operations, to review receiving, transfers, debits and damages, returns-to-vendor paperwork, and chargebacks for inventory accuracy.
• Act as Manager on Duty, lead by example, and model Burlington standard operating procedures.
• Manage a multi-million-dollar sales volume and expense budget, including associated reporting and record-keeping.
• Recruit, screen, and hire associates to meet store staffing needs.
• Facilitate onboarding and training for new associates, provide ongoing coaching, and implement structured learning and development activities for team members.
• Handle personnel and associate relations issues.
• Manage payroll budgets, workforce planning, and scheduling.
• Facilitate communication and partnerships among the store team, district and regional management teams, and other company partners.
• Provide excellent customer service and a world-class shopping experience.

Benefits

• Competitive wage
• Flexible hours
• Associate discount
• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Disability insurance
• For eligible full-time associates: up to 12 days of paid time off annually
• For eligible full-time associates: up to 8 paid holidays
• Paid sick time in accordance with applicable law
• 401(k) plan
• Training and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed