Retail Store Manager

Skechers•Leesburg, VA

About The Position

The Store Manager at Skechers leads and inspires a team to deliver exceptional customer service, achieve sales goals, and maintain high visual merchandising standards. The role oversees retail operations, creates an inviting store environment, manages inventory, and supports achievement of store objectives while developing employees and upholding Skechers brand values. Responsibilities span people leadership, product presentation, staffing and training, inventory and scheduling, opening and closing procedures, day-to-day operations, sales management, and in-store problem solving. The position also involves maintaining store organization, managing displays, restocking shelves, and occasionally lifting up to 50 pounds.

Requirements

  • Flexibility to work weekends, nights, and holidays.
  • Strong team leadership skills and ability to create a positive, safe, and respectful work environment.
  • Strong organizational skills to manage inventory, staffing, and store operations.
  • Sales management experience to help meet and exceed store targets.
  • Effective written, verbal, and interpersonal communication skills.
  • Ability to set clear expectations and maintain confidentiality in store matters.
  • Proactive approach and sense of urgency in addressing operational and loss prevention issues.
  • Sales skills and a proven ability to meet retail targets.
  • Ability to perform the job responsibilities, including occasionally lifting up to 50 pounds.

Nice To Haves

  • High school diploma or equivalent is preferred but not required.
  • Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
  • Visual merchandising experience is a plus.

Responsibilities

  • Lead, coach, mentor, and develop employees to drive sales, improve customer service, and support team growth.
  • Serve as a product expert and ensure high-quality product presentation, store layout, and customer experience.
  • Manage recruitment, hiring, training, and retention of store employees.
  • Oversee store systems and operations, including inventory management, scheduling, opening and closing procedures, and daily operations.
  • Maintain store organization, manage product displays, and restock shelves.
  • Drive revenue growth through sales management strategies and set expectations to meet individual and store goals.
  • Resolve in-store issues to ensure a smooth customer experience.
  • Address store operations and loss prevention issues proactively.

Benefits

  • Discounts on Skechers footwear, apparel, and accessories, including exclusive Friends and Family days.
  • Potential for performance-based bonuses.
  • Competitive pay and benefits package.
  • Opportunities for career growth within the Skechers global brand.
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