Assistant Store Manager-Salvation Army Bakersfield Ming Store

Salvation Army Careers • Bakersfield, CA

3d • Onsite

About The Position

The Assistant Manager supports the Store Manager in the day-to-day operation of a Salvation Army retail store. The role helps provide customers with a strong selection, exceptional service, and a well-organized store while supporting the organization’s spiritual, social, and rehabilitation programs. The Assistant Manager shares accountability for meeting sales and income budgets, managing expenses, and maximizing profitability. The position also works with program staff to create a positive, mentoring environment for rehabilitation program participants and to support effective Work Therapy Assignments.

The Assistant Manager may assume responsibility for all daily store operations when the Store Manager is absent, including personnel matters and cash handling. The role includes supporting store employees, donation-center operations, back-room processing, customer and donor service, safety, security, and store performance. The position may involve transfer or relocation to other stores based on business needs.

Requirements

• High school diploma or equivalent.
• At least 2 years of previous retail management or supervisory experience; thrift experience is preferred.
• Basic understanding of office applications, including Microsoft Word, Excel, and Outlook.
• Valid driver's license; ability to pass an MVR report; proof of insurance; and access to a motor vehicle.
• Ability to pass a background check that includes criminal history and the Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers, and donors.
• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
• Ability to grasp, push, and pull objects such as files, drawers, carts, racks, fixtures, furniture dollies, platform trucks, and hand trucks.
• Ability to lift up to 50 pounds.
• Ability to perform repetitive-motion tasks.
• Demonstrated problem-solving, oral and written communication, teamwork, project-management, and people-management competencies.

Nice To Haves

• Previous thrift retail management or supervisory experience.

Responsibilities

• Partner with the Store Manager in daily store operations, including opening and closing, point-of-sale operations, inventory management and rotation, merchandising standards, and donations.
• Assume responsibility for day-to-day store operations, including personnel and cash-handling duties, when the Store Manager is absent.
• Help monitor and analyze key performance indicators to drive sales and profitability in line with budgets and organizational goals.
• When the Store Manager is absent, schedule employees to maintain appropriate store and donation-center coverage, coordinate team meetings, and review and maintain accurate payroll records, including time and attendance edits.
• Assist with hiring, training, directing, developing, and coaching store employees.
• Communicate personnel issues and performance results to the Store Manager; coordinate disciplinary warnings, conference reports, employee evaluations, and performance results as needed with the Store Manager, HR Generalist, and District Sales Manager.
• Support customer and donor satisfaction through excellent service and community relations, and develop strategies to improve the customer experience.
• Support the Store Manager in ensuring back-room processors and warehouse associates work effectively and meet daily processing goals.
• Supervise and support program Beneficiaries and complete conduct reporting when Work Therapy Assignments are in place.
• Protect and secure store currency, inventory, and property, including safe funds, bank deposits, products, equipment, and the building.
• Secure the building outside operating hours by arming the alarm system and following alert protocols.
• Establish and maintain safety measures consistent with ARC policy and governmental regulations, and immediately report safety issues and incidents.
• Assist the Store Manager with conducting and recording mandatory weekly store meetings; attend monthly ARC safety meetings when the Store Manager is absent.
• Transfer or relocate to other stores based on business needs.
• Complete tasks assigned by the District Sales Manager, Command Retail Directors, and Command Administration.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED