Sales Lead-Bakersfield Ming Store

Salvation Army Careers•Bakersfield, CA

4d•$18 - $18

About The Position

The Sales Lead supports the Store Manager in daily store operations and helps provide customers with a strong selection, exceptional service, and a well-organized store. The role is accountable for meeting sales and income budget expectations while managing expenses to maximize profitability. The Sales Lead also works with program staff to create a positive, mentoring environment for Beneficiaries participating in the ARC rehabilitation program and supports effective Work Therapy Assignments when they are in place. The Sales Lead may oversee store operations, employees, cash handling, and security when the Store Manager and Assistant Manager are absent. The position may require transfer or relocation to other stores based on business needs. The stated pay rate is $17.90 per hour.

Requirements

High school diploma or equivalent.
At least one year of previous retail experience.
Ability to pass a background check, including Criminal History and Sex Offender Registry checks.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, and pull objects such as files, drawers, carts, racks, fixtures, furniture dollies, platform trucks, and hand trucks.
Ability to lift up to 50 pounds.
Ability to perform repetitive-motion tasks.
Problem-solving skills, including identifying and resolving problems, gathering and analyzing information, and developing solutions.
Professional oral communication skills, including speaking clearly and persuasively in challenging situations, seeking clarification, and responding appropriately to questions.
Clear written communication skills, including editing for spelling and grammar, presenting numerical data accurately, and reading and interpreting written information.
Teamwork skills, including balancing individual and team responsibilities and building positive team spirit, morale, and commitment to goals and values.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Partner with the Store Manager in daily operations, including opening and closing, point-of-sale operations, inventory management and rotation, merchandising standards, and donations.
Assume responsibility for day-to-day store operations, including personnel and cash handling, when the Store Manager and/or Assistant Manager is absent; discuss concerns with the District Sales Manager.
Help monitor and analyze key performance indicators to drive sales and profitability in line with budgets and goals.
When the Store Manager and Assistant Manager are absent, schedule employees to ensure appropriate store and donation-center coverage, coordinate team meetings, coach and train employees, and process paperwork in accordance with review standards, especially time-and-attendance requirements.
Promote customer and donor satisfaction through excellent service and develop strategies to improve the customer experience and community relations.
Support the Store Manager in ensuring back-room processors and warehouse associates work effectively toward daily processing goals.
Supervise, support, and report on the conduct of program Beneficiaries when Work Therapy Assignments are in place at the store.
When the Store Manager and Assistant Manager are absent, protect and secure store currency, inventory, and property, including safe funds, cash-deposit logs, bank deposits, products, equipment, and the building.
Secure the building outside operating hours by arming the alarm system and following alert protocols.
Help maintain safety measures consistent with ARC policy and governmental regulations, report safety issues and incidents immediately, and assist with conducting and recording mandatory weekly store meetings.
Transfer or relocate to other stores when business needs require.
Complete tasks assigned by the District Sales Manager, Command Retail Directors, and Command Administration.