Store Manager - East Hills, Bakersfield

Boot Barn • Bakersfield, CA

12d • $28 - $38 • Onsite

About The Position

The Store Manager champions and models Boot Barn’s Mission, Vision, and Values. This business-driving retail leader supports exceptional customer service and store sales goals, builds strong teams and an engaging culture, and sets the standard for operational excellence. The role partners with District and Regional Leadership, Human Resources, and the Store Support Center to pursue year-over-year growth, deliver a best-in-class customer experience, and ensure profitability through optimized staffing, shrink reduction, and expense management.

The Store Manager leads store partners in customer service and selling, develops their product knowledge and skills, and oversees sales performance, staffing, payroll, merchandise presentation, store procedures, and community-focused events. The role requires adapting to changing business needs, communicating with internal partners, and maintaining professional standards while enforcing applicable laws and company policies. The position may also require travel to support local stores.

Requirements

• Associate’s degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Strong organizational and time management skills, including the ability to manage multiple priorities.
• Strong communication and customer service skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Scheduling flexibility and willingness to work extended hours when necessary.
• Ability to travel up to 15% to support local stores, as needed.

Responsibilities

• Lead store partners in fostering a service and selling culture and building long-standing customer relationships.
• Promote continuous learning through expert product knowledge and individual training plans across product categories.
• Assess and communicate localized customer needs to the District Manager.
• Analyze business trends and maximize sales to meet or exceed key metrics and sales goals.
• Review sales goals with partners; provide timely coaching, actionable feedback, and recognition; and lead by example on the sales floor during peak business hours.
• Ensure adequate staffing for changing business needs and manage payroll expenses.
• Adapt to changing business needs and procedures, adjust schedules, assess payroll implications, implement operational directives, train staff on new procedures and policies, and communicate with appropriate partners.
• Maintain appropriate merchandise stock levels, adjacencies, presentations, signage, and assortments according to company visual presentation guidelines; educate and train store partners on those guidelines.
• Coach associates in customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs, and hold individuals and teams accountable for goals.
• Partner with the District Manager to plan and execute volume-driving experiential events, including local community outreach.
• Ensure the store leadership team understands and performs its roles under the store’s leadership matrix.
• Complete opening and closing procedures to company standards and comply with time and attendance policies and procedures.
• Demonstrate professionalism, teamwork, quality work, dependable attendance, and appropriate appearance in interactions with customers, team members, corporate partners, and vendors.
• Follow and enforce applicable local, federal, and state laws and company policies, procedures, and practices.
• Perform additional duties as assigned by Store Manager, District Manager, or Store Support Center partners.

Benefits

• Competitive pay of $28.00–$38.00, plus selling incentives (SPIFFS) and a monthly store sales bonus opportunity.
• Merchandise discount: 50% off Exclusive Brands and 40% off third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree