Assistant Manager

Citi Trends•Holly Springs, MS

About The Position

As an Assistant Store Manager at Citi Trends, you support daily store operations, team leadership, and staffing efforts in partnership with the Store Manager. You help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates. The role includes supporting sales goals and customer experience standards, monitoring sales activity, assisting with inventory control and shrink prevention, and ensuring compliance with company policies and operating standards. You supervise and support associates, assist with recruiting and onboarding, help maintain staffing levels, and provide coaching and performance support. You also help maintain a safe, organized, customer-focused store and support consistent merchandising, operational, and visual standards. Citi Trends describes itself as an off-price value retailer of apparel, accessories, and home trends, and promotes internal career development and leadership growth. The company offers competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.

Requirements

High school diploma or equivalent required.
2–4 years of experience as an Assistant Manager or in a similar retail leadership role.
Strong communication, organizational, and people leadership skills.
Ability to work a flexible schedule, including nights and weekends.
Ability to perform basic math calculations, including percentages.

Nice To Haves

3–5 years of overall retail experience preferred.

Responsibilities

Support daily store operations to meet sales goals, customer experience standards, and operational expectations.
Monitor sales activity and guide associates in providing excellent customer service.
Assist with inventory control, inventory transactions, and shrink prevention.
Ensure compliance with company policies, procedures, and operational standards.
Supervise and support associates in sales, inventory, cash handling, and customer service.
Assist the Store Manager with hiring and recruiting, including candidate screening, interviews, onboarding, and training support.
Support recruiting and employee retention efforts to help maintain appropriate staffing levels.
Provide ongoing coaching, feedback, and performance support to associates.
Maintain a safe, organized, and customer-focused store environment.
Reinforce company policies, procedures, and loss prevention standards.
Support consistent execution of merchandising, operational, and visual standards.
Perform additional duties and responsibilities as assigned to support store operations and business needs.