Assistant Manager

JCrew • Boca Raton, FL

13d

About The Position

As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support.

You support the Store Director and Associate Store Manager in driving business results and maximizing profitability. You own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling, and help manage store operations, systems, and technology while ensuring accountability. You may assist with recruiting, training, and development; foster a collaborative work environment; keep the team on track to exceed goals and deliver excellent customer service; lead product fit sessions; and develop community engagement and loyalty events. You may also take on a variety of roles on the sales floor as needed.

The posting lists both part-time and full-time perks, but does not specify which employment type applies to this position. The role requires scheduling flexibility, including nights, weekends, and holidays, and the ability to bend, reach, stretch, and lift, carry, or move at least 40 pounds (18 kilos).

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for supporting the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, with strong problem-solving skills.
• Scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with the Store Director and Associate Store Manager to foster a collaborative working environment for associates.
• Keep the team on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions to increase associates’ product knowledge and support authentic customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor as needed.
• Provide immediate feedback and coaching to the sales team to maximize performance.
• Collaborate with the leadership team to adapt strategies for business success and provide operational support as needed.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage (listed under part-time perks).
• Competitive paid time off (PTO), including paid holidays (listed under full-time perks).
• Medical, dental, prescription, vision, and life insurance (listed under full-time perks).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed