Assistant Manager

Pizza Hut•Hurricane, WV

13d

About The Position

The Assistant Restaurant General Manager (ARGM) reports to the Restaurant General Manager and directs shift leaders, trainers, and team members to improve systems and support smooth restaurant operations. The role develops coaching skills to help drive the store’s culture and daily operations. The ARGM assists the RGM with hiring, training, inventory, forecasting, scheduling, career development, performance management, and restaurant initiatives. The position promotes a positive employee experience and culture, maintains customer service and Pizza Hut brand standards, supports team success and customer satisfaction, and helps ensure safe, compliant, clean, and organized restaurant operations. The ARGM also uses Pizza Hut’s provided tools and training materials, communicates company initiatives, and represents Tasty Hut, LLC professionally and ethically.

Requirements

ServSafe certified.
Proficient in Microsoft Office.
Complete Lead On! Shift Leader training.
Complete Lead On! Restaurant General Manager training and computer basics.
Reliable transportation.
Able to communicate and give feedback in a positive manner.
Complete a National Sex Offender Registry check.
Motor Vehicle Record check.
Complete MSM Courses 7–9.

Nice To Haves

Valid driver’s license preferred.

Responsibilities

Assist the RGM with hiring and training, and build a bench of key-holding managers and team members.
Promote a positive restaurant culture and employee experience.
Maintain excellent customer service standards and follow Pizza Hut service principles.
Assist the RGM with oversight and execution of inventory, forecasting, and scheduling processes.
Ensure team members have the tools and knowledge needed to succeed.
Develop a store team that achieves high customer satisfaction results.
Ensure the restaurant meets or exceeds Tasty Hut, LLC and Pizza Hut brand standards and processes during shifts, including food, restaurant, and driver safety; CHAMPS; brand standards; FSSC; and CORE.
Assist the RGM with career development and performance management for the restaurant team, including MSM.
Use Pizza Hut-provided tools, including Hutlink, Learning Zone, and Pizzapedia.
Execute Pizza Hut-provided training materials and courses, and follow up with team members on execution.
Comply with applicable laws and regulations.
Ensure a safe work environment in the restaurant.
Maintain a clean, organized restaurant that meets health and safety regulations.
Act as a steward of the Pizza Hut brand.
Assist the RGM with the restaurant calendar.
Communicate and execute company initiatives by managing restaurant team performance.
Manage and adhere to the employee handbook and company policies.
Maintain a professional image and ethical conduct as a representative of Tasty Hut, LLC.
Exhibit Tasty Hut, LLC core values and work to fulfill its mission and vision.
Perform other duties as assigned.