Spa Receptionist Jobs

About The Position

Requirements

• Must be detail-oriented and able to multitask and work efficiently in a fast-paced environment.
• Must have excellent listening, communication, and customer service skills.
• Must be a team player who enjoys working with people.
• Must be able to remain in a stationary position 80% of the time.
• Must be available to work from 3 p.m. to 9 p.m.
• Flexible long hours may be required, including nights, weekends, and holidays.

Nice To Haves

• At least two years of exposure to a hospitality, salon, or spa customer service environment is preferred.

Responsibilities

• Open and close the spa each day according to standard operating procedures.
• Book, change, and cancel spa appointments accurately and in a friendly, courteous, and efficient manner.
• Understand discount rates, special packages, products, services, and general information needed to handle daily guest reservation requests.
• Greet guests, answer phones, and assist with questions about spa services and products.
• Check guests into the computer system upon arrival and charge for services performed.
• Help ensure smooth scheduling, clear communication, and an organized front desk.
• Maintain a clean, safe, fully stocked, and well-organized work area and assist with cleaning the entire spa.
• Perform other duties as requested by management.

Benefits

• Career growth opportunities with promotion from within.
• 401(k) matching, paid time off, and holiday compensation.
• Health, dental, and vision coverage for full-time associates.
• Employee appreciation events, discounts, and perks at all resorts.
• Education assistance programs.