Part-Time Spa Receptionist - Madison Beach Hotel
Madison Beach Hotel•Madison, CT
About The Position
Sounds of the Sea Spa at Madison Beach Hotel is seeking a part-time receptionist to provide exceptional guest service and build guest loyalty. The position pays $19 per hour and is scheduled for two or three shifts per week. Sunday and Monday availability is required, and some weekend work is required. The Spa Receptionist greets and checks in guests for spa services, answers phones, books reservations, and actively sells and promotes the Madison Beach Hotel’s offerings. The role also involves handling guest concerns with diplomacy and efficiency.
Requirements
- Exceptional guest service skills.
- Strong computer skills.
- Ability to sell and cross-sell to enhance the guest experience.
- Availability on Sundays and Mondays.
- Flexibility in working schedule, including some weekends.
Nice To Haves
- Some salon or spa experience.
- Prior hospitality and customer service experience.
Responsibilities
- Greet and check in spa guests for their services.
- Answer phones and book reservations.
- Actively sell and cross-sell to enhance the guest experience.
- Orient guests and promote and upsell all aspects of the Madison Beach Hotel.
- Handle guest concerns with diplomacy and efficiency.
- Build guest loyalty through exceptional guest service.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
