Part-Time Spa Receptionist - Madison Beach Hotel

Madison Beach Hotel • Madison, CT

11d

About The Position

Sounds of the Sea Spa at Madison Beach Hotel is seeking a part-time receptionist to provide exceptional guest service and build guest loyalty. The receptionist greets and checks in spa guests, answers phones, books reservations, promotes and sells spa and hotel offerings, and handles guest concerns diplomatically and efficiently. The position pays $19 per hour and involves two or three shifts per week. Sunday and Monday availability is required, and some weekends are required.

Requirements

• Exceptional guest service skills.
• Strong computer skills.
• Ability to sell and cross-sell to enhance the guest experience.
• Availability on Sundays and Mondays.
• Flexibility in scheduling, including some weekends.

Nice To Haves

• Salon or spa experience.
• Prior hospitality and customer service experience.

Responsibilities

• Greet and check in spa guests for their services.
• Answer phones and book reservations.
• Promote and sell spa services and other aspects of Madison Beach Hotel offerings to guests.
• Handle guest concerns with diplomacy and efficiency.
• Provide exceptional guest service and build guest loyalty.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed