Spa Receptionist (Part-Time)

Waldorf Astoria Kuwait•New Orleans, LA

10d

About The Position

The Spa Receptionist welcomes and assists guests while helping create a clean, safe, relaxing spa environment and memorable guest experiences. The role supports daily spa operations by maintaining spa areas and supplies, monitoring facility activity, processing guest payments, and assisting the spa team as needed. This is a part-time position.

Requirements

Demonstrate Hilton’s core values: hospitality, integrity, leadership, teamwork, ownership, and focus on the present moment.
Bring a passion for hospitality and a friendly attitude to guest interactions.

Responsibilities

Greet and assist guests with an upbeat, friendly attitude; respond promptly to requests and resolve issues efficiently.
Clean and sanitize spa areas, including locker rooms, treatment spaces, and equipment, in accordance with health and safety standards.
Monitor and restock towels, refreshments, and other spa amenities as needed.
Observe spa activity and report concerns to help maintain a safe and relaxing environment.
Accurately total and handle guest payments using the point-of-sale system, including cash, credit and debit cards, change, and gift certificates or cards.
Perform general duties and support the spa team as needed to enhance the guest experience.

Benefits

Medical and vision insurance through Blue Cross Blue Shield of Louisiana.
Dental and voluntary insurance through SunLife.
Flexible Spending Account (FSA) through WEX.
401(k) retirement plan through Fidelity, with up to 5% employer match.
Employee Assistance Program (EAP) through ComPsych.
Free team member meals.
Discounted parking.
Property discounts at restaurants, gift shop, and spa.
Paid Time Off (PTO) program.
Go Hilton travel discounts.
Tuition reimbursement.
Guild Education Program.
EF Corporate Learning and language courses.
Employee stock purchase program (ESPP), with Hilton shares available at a 15% discount.
Paid parental leave for eligible team members, including partners and adoptive parents.
Caregiving concierge services.
Crisis concierge support.
Free counseling and support through the EAP for eligible team members.
Health and welfare benefit plans.
Retirement plans.
Medical and dental coverage begins on the first day of the month following 60 days of employment.
401(k) eligibility begins after 90 days of employment; new hires are automatically enrolled.