Spa Front Desk Receptionist

San Antonio • San Antonio, TX

10d • Onsite

About The Position

Massage Heights is seeking a guest-focused Spa Front Desk Receptionist for its Bandera/1604 location. The role supports smooth daily spa operations and creates a welcoming, memorable experience for guests through attentive service, personalized recommendations, and professional handling of inquiries. The position involves working at least 32 hours per week, including a mix of mornings, evenings, and weekends, with flexibility to travel between locations if needed. Compensation is $14.00 per hour.

Requirements

• Available to work at least 32 hours per week, including a mix of mornings, evenings, and weekends.
• Reliable and flexible, with dependable transportation to travel between locations if needed.
• Warm, approachable, and enjoys connecting with people.
• Calm under pressure and solution-focused when challenges arise.
• Attentive to details that enhance the guest experience.
• Motivated to meet goals and go the extra mile for guests and teammates.
• Tech-savvy and able to learn booking software and manage multiple tasks.
• Positive attitude and willingness to learn.

Nice To Haves

• Customer service or sales experience.

Responsibilities

• Manage bookings, welcome and check out guests, and accurately process payments.
• Promote and sell memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
• Assist with laundry, sanitation, and general cleaning to uphold cleanliness and hygiene protocols.
• Resolve guest inquiries and concerns professionally and with care.
• Consult with guests to assess their needs and recommend services that meet their expectations.
• Build rapport with guests and create a warm, memorable experience throughout interactions.
• Contribute to a positive, collaborative, and results-oriented team culture.

Benefits

• Health insurance, including major medical coverage with an employer contribution
• Dental insurance
• Vision insurance
• Life insurance options
• Paid time off
• Free monthly services
• Team member discounts
• Training and development
• Opportunity for advancement
• Wellness resources
• Performance-based bonus
• Competitive pay and guaranteed annual raises
• Flexible schedule
• Company parties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed