Spa Front Desk Receptionist
About The Position
Massage Heights is seeking a guest-focused Spa Front Desk Receptionist for its Bandera/1604 location in San Antonio. The role focuses on creating a welcoming guest experience while supporting daily spa operations, bookings, payments, service recommendations, and sales. The receptionist also helps maintain cleanliness and hygiene and contributes to a positive, collaborative team culture. The schedule requires at least 32 hours per week, including a mix of mornings, evenings, and weekends, with flexibility to travel between locations if needed. Massage Heights describes its culture as supportive, people-first, and team-oriented, with opportunities for growth and training. Compensation includes competitive starting pay and guaranteed annual raises. Benefits include health, dental, vision, and life insurance options, paid time off, free monthly services, and team-member discounts.
Requirements
- Available to work at least 32 hours per week, including a mix of mornings, evenings, and weekends.
- Reliable and flexible, with dependable transportation to travel between locations if needed.
- Tech-savvy and able to learn booking software and manage multiple tasks.
- Warm, approachable, and enjoys connecting with people.
- Calm under pressure and solution-focused when challenges arise.
- Attentive to details that enhance the guest experience.
- Motivated to meet goals and go the extra mile for guests and teammates.
Nice To Haves
- Customer service or sales experience.
Responsibilities
- Manage bookings, welcome guests, check them out, and accurately process payments.
- Promote and sell memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
- Assist with laundry, sanitation, and general cleaning to uphold cleanliness and hygiene protocols.
- Address guest inquiries and concerns professionally and with care.
- Consult with guests to understand their needs and recommend appropriate services.
- Build rapport and provide a warm, memorable experience throughout guest interactions.
- Contribute to a positive, collaborative, results-oriented team culture.
Benefits
- Health insurance, including access to major medical coverage with an employer contribution.
- Dental insurance.
- Vision insurance.
- Life insurance options.
- Paid time off.
- Free monthly services.
- Team-member discounts.
- Competitive starting pay and guaranteed annual raises.
- Training and development.
- Opportunity for advancement.
- Wellness resources.
- Performance-based bonus.
- Flexible schedule.
- Company parties.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
