Spa Front Desk Receptionist

Hotel Park City / Ruth•Park City, UT

About The Position

The Spa Front Desk Receptionist at Hotel Park City provides guest service in the hotel’s spa. The role involves making and confirming spa reservations, communicating upcoming appointments to therapists and service providers, recording and tracking payments, answering phones, and providing information about spa treatments. The position also includes basic cashiering duties and offers commission possibilities based on retail sales in addition to base wage. The spa is described as a beautiful, tranquil work environment.

Requirements

  • Some customer or guest service experience.
  • Strong verbal and written communication skills.
  • Attention to detail.

Nice To Haves

  • Prior spa experience.
  • Knowledge of spa services and treatments.

Responsibilities

  • Provide excellent guest service and help create a relaxing experience for spa guests.
  • Make and confirm spa reservations.
  • Communicate upcoming appointments with therapists and service providers.
  • Record and track payments.
  • Answer phone calls.
  • Provide information about spa treatments.
  • Perform basic cashiering duties.

Benefits

  • Commission possibilities based on retail sales in addition to base wage.
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