About The Position

Hilton Waikoloa Village is seeking a part-time Female Spa Receptionist Attendant for its 62-acre oceanfront resort on Hawaii’s Kohala Coast. The Spa Attendant helps create a clean, relaxing spa environment and delivers memorable guest experiences by providing friendly assistance, maintaining spa areas and supplies, monitoring facility activity, processing payments, and supporting the spa team. The position has various shifts and requires availability on weekdays, weekends, and holidays. The ideal candidate has at least one year of cash handling experience, six months of customer service experience, and basic computer skills.

Requirements

  • At least one year of cash handling experience.
  • At least six months of customer service experience.
  • Basic computer skills.
  • Availability to work weekdays, weekends, and holidays.

Responsibilities

  • Greet and assist guests with a friendly attitude, respond promptly to requests, and resolve issues efficiently.
  • Clean and sanitize spa areas, including locker rooms, treatment spaces, and equipment, in compliance with health and safety standards.
  • Monitor and restock towels, refreshments, and other spa amenities.
  • Observe spa activity and report concerns to help maintain a safe, relaxing environment.
  • Accurately process guest payments using the point-of-sale system, including cash and credit or debit transactions, issuing change, and redeeming gift certificates or cards.
  • Perform general duties and support the spa team as needed to enhance the guest experience.

Benefits

  • Discounted travel through the Go Hilton program, including room rates as low as $40 per night.
  • Employee stock purchase program with a 15% discount on Hilton shares.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health and welfare benefits, including health plans, dental coverage, and vision coverage.
  • Retirement plans.
  • Free meals and onsite parking.
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