Service Manager Jobs

About The Position

Requirements

• High school diploma or equivalent
• 0–2 years of experience in data entry, client services, or sales support.
• Proficiency in Microsoft Excel (e.g., formatting, filtering, formulas).
• Excellent verbal and written communication skills.
• Attention to detail and ability to meet deadlines.
• Experience with Excel, Outlook, SharePoint and PowerPoint
• Strong problem-solving skills to troubleshoot data discrepancies.

Nice To Haves

• Associate’s or Bachelor’s degree preferred.

Responsibilities

• Managing data entry, updates, and maintenance of customer information within CRM systems, SharePoint, and Excel to ensure accuracy and consistency.
• Supporting client needs by collaborating with account managers and project managers on requests, updates, hotel sourcing, and data inquiries.
• Utilizing Microsoft Excel (VLOOKUPs, pivot tables, formulas) to generate reports and data summaries for clients and internal stakeholders.
• Maintaining organized, secure, and accurate digital documentation and records.
• Performing additional assigned duties as directed by management.

Benefits

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes