National Account Manager, Fleet

Sun Auto Tire and Service•Mesa, AZ

1d•Remote

About The Position

Sun Auto Tire & Service is seeking a National Account Manager to manage sales activities and relationships with national strategic accounts in the fleet industry. The role focuses on growing a portfolio of underleveraged accounts (25%) and new-business development, including winning and onboarding target accounts (75%). The position is US remote and involves approximately 50% travel within the US. Compensation is a base salary of $115,000–$130,000 plus a 20% bonus. The role reports to the Senior Director of Sales, Fleet. The National Account Manager develops sales strategies, programs, and plans for existing and prospective large strategic accounts. The role promotes Sun Auto Tire & Service’s SAFE National Account Program and grows Sun Auto’s share within Manufacturing Partner and Fleet Management Company programs. It develops account-specific sales, pricing, and promotional plans; monitors performance against sales plans; forecasts results; and coordinates with finance, marketing, sales management, fleet sales, service, operations, and store locations. The position also builds and maintains customer relationships, conducts account reviews, handles customer inquiries and complaints, and identifies opportunities to increase account penetration. It uses customer and market insights to create programs that support both Sun Auto’s growth and customers’ strategic objectives. For Fleet Management Companies, the role develops a deep understanding of each company’s market position, customer base, and growth goals; qualifies targeted fleets; creates tailored activation and growth programs; and leads joint customer and FMC meetings. The role leads customer meetings and trade conferences as appropriate and is accountable for volume growth and market penetration objectives.

Requirements

At least 5 years of relevant experience in sales, account management, or business development within the fleet management industry.
Proven track record in fleet management, account management, or a related field.
Excellent communication, negotiation, and presentation skills.
Ability to analyze data and interpret market trends.
Strong project-management skills and ability to multitask and prioritize effectively.
Experience working with cross-functional teams and managing complex stakeholder relationships.
Familiarity with CRM software and Microsoft Office.
Willingness to travel to meet client needs and attend industry events.
Strong analytical skills for fact-based selling.
Strong verbal and non-verbal communication and negotiation skills.
Organization, prioritization, and effective time-management skills, with attention to detail and accuracy.
Goal-oriented approach and ability to focus on achieving objectives.
Ability to think strategically and make sound business decisions.
High level of integrity and technical aptitude.
Ability to collaborate effectively, resolve potential conflicts, and reach mutually agreeable outcomes.

Nice To Haves

Master’s degree preferred.

Responsibilities

Develop sales strategies, programs, and plans for existing and new business with large strategic accounts.
Grow Sun Auto’s share and promote the SAFE National Account Program, including within Manufacturing Partner and Fleet Management Company programs.
Develop sales action plans, monitor actual results against plans, and adjust plans when appropriate.
Conduct account business reviews and present them to management as appropriate.
Develop and manage account-specific sales, pricing, and promotional plans in coordination with finance, marketing, and sales management.
Recommend account-penetration opportunities based on customer knowledge and evolving customer needs.
Establish appropriate account contacts and maintain an effective call program.
Handle customer inquiries, complaints, and service programs, coordinating with relevant internal functions and acting as a liaison to customers.
Forecast results and partner with cross-functional teams to align on store traffic and service mix.
Use insight selling to develop and present programs that support Sun Auto’s growth and strategic-account growth.
Lead customer meetings and trade conferences as appropriate.
Meet volume-growth and market-penetration objectives.
Understand Fleet Management Companies, including their market position, customer base, and growth goals.
Identify and qualify targeted fleet customers by Fleet Management Company.
Develop tailored programs to activate and grow qualified Fleet Management Company accounts, collaborating with the SMA National Account Manager as needed.
Drive joint meetings with end users and Fleet Management Companies to identify growth opportunities.
Acquire new business and develop existing accounts at the corporate level.
Manage sales volume against quota and profit against budget.