Assistant General Manager (Limited Service Hotel)

Valley Hospitality Services • Columbus, GA

1d

About The Position

The Assistant General Manager provides administrative and operational support to the Hotel General Manager and oversees the hotel's daily operations when the General Manager is absent. The role supports staffing, training, employee performance, hotel safety and compliance, financial reporting, guest and employee incident oversight, and coordination of department schedules and meetings. The employee must maintain a neat appearance and wear business casual attire. Other duties and additional training may be assigned by Management.

Requirements

• High school diploma or GED preferred.
• 2–5 years of hospitality experience required.
• Ability to work well in stressful situations and maintain composure under pressure.
• Detail-oriented, with strong written and verbal communication skills.
• Ability to listen, understand, clarify, and resolve concerns or issues raised by coworkers and guests.
• Ability to understand financial information and data, and perform basic mathematical functions.
• Must pass a background check and drug screen.
• Must be able to stand for long periods.
• Ability to lift, carry, push, and pull up to 35 lbs.
• Must maintain a neat appearance and wear business casual attire.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Provide administrative and operational support to the Hotel General Manager.
• Oversee daily hotel operations in the General Manager's absence.
• Assist with interviews and hiring, and provide on-site training for new employees.
• Handle employee disciplinary actions and discharges according to company standards.
• Establish, follow, and enforce policies and procedures to maintain a compliant, safe, secure, and healthy environment.
• Ensure daily deposits are made in the manager's absence, except on weekends.
• Forward weekly accounting information to Corporate, including night audit, deposit slips, unpaid invoices, and petty cash checks with attached invoices.
• Assist with or conduct monthly department meetings to review hotel performance and answer questions.
• Manage Front Desk Agents and assist with reviewing work schedules for all departments.
• Oversee guest and employee incidents.
• Assist with staff performance reviews in accordance with company standards.
• Attend required meetings and help complete tip reporting.
• Perform other duties and complete additional training as assigned by Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED