Hotel General Manager
About The Position
The Embassy Suites by Hilton Las Vegas is seeking a results-driven Hotel General Manager to lead day-to-day hotel and restaurant operations. The role calls for an entrepreneurial leader who can drive all aspects of the hotel, deliver an exceptional experience for guests and associates, and work professionally with Operations and regional Sales teams to support hotel goals. The company trusts its General Managers to lead according to their experience. The General Manager is responsible for building and motivating effective teams, supporting company goals and initiatives, meeting Brand and company standards, and ensuring guest and associate satisfaction. The role may also involve hands-on guest-service duties as needed. Weekend and holiday work is required, along with air travel at least once per year for Brand training.
Requirements
- Hotel management experience.
- Strong oral and written communication, organization, planning, and attention-to-detail skills.
- Sound analytical and problem-solving abilities.
- Ability to maximize revenues and control expenses to meet financial objectives.
- Ability to lead by example, demonstrating self-confidence, energy, and enthusiasm.
- Strong interpersonal and leadership skills, with professional and caring behavior toward guests and team members.
- Flexibility to work weekends and holidays.
- Ability to travel by plane at least once per year for Brand training requirements.
Responsibilities
- Coordinate, direct, and manage day-to-day hotel and restaurant operations.
- Motivate associates to exceed guest expectations and uphold and elevate a positive work environment.
- Support and communicate company goals and initiatives, promote company programs, and act as a company ambassador.
- Hire qualified associates, assemble skilled teams, manage individual and team performance, provide development opportunities, and promote teamwork and cooperation.
- Maintain regular attendance and punctuality.
- Meet deadlines related to Brand and company standards.
- Provide a safe working environment.
- Maintain high standards of personal appearance and grooming, including compliance with the dress code.
- Perform hands-on duties as needed to deliver guest services.
- Ensure the success of the hotel through guest and associate satisfaction.
Benefits
- Medical, dental, and vision coverage after the qualification period.
- Competitive performance bonuses.
- Employee discounts at Hilton Hotels worldwide.
- Paid sick leave.
- Vacation time accrued based on hours worked.
- 10 paid holidays each year.
- Free parking.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
