Hotel General Manager

BMI Hospitality Management • Las Vegas, NV

2d

About The Position

The Hotel General Manager leads the Embassy Suites by Hilton Las Vegas and is responsible for delivering an exceptional experience for guests and associates. The role calls for an entrepreneurial, results-driven leader who can manage all aspects of the hotel, work professionally with Operations and regional Sales teams, and support the hotel's goals. The company trusts its General Managers to lead based on their experience rather than micromanaging.

The General Manager oversees day-to-day hotel and restaurant operations, builds and develops effective teams, supports company goals and initiatives, and ensures guest and associate satisfaction. The position also requires maintaining company and brand standards, a safe work environment, and a professional appearance. The General Manager must be flexible to work weekends and holidays and travel by plane at least once per year for Brand training.

Requirements

• Hotel management experience.
• Strong oral and written communication skills.
• Organization, planning, and attention to detail.
• Sound analytical and problem-solving abilities.
• Ability to maximize revenues and control expenses to meet financial objectives.
• Ability to perform hands-on duties as needed to deliver guest services.
• Strong interpersonal and leadership skills.
• Professional and caring behavior toward guests and team members.
• Flexibility to work weekends and holidays.
• Ability to travel by plane at least once per year.

Responsibilities

• Coordinate, direct, and manage day-to-day hotel and restaurant operations.
• Motivate associates to exceed guest expectations and foster a positive work environment.
• Support and communicate company goals and initiatives, promote company programs, and act as a company ambassador.
• Hire qualified associates, build skilled and cohesive teams, manage individual and team performance, provide development opportunities, and promote teamwork and cooperation.
• Maintain regular attendance and punctuality.
• Meet deadlines related to Brand and company standards.
• Maintain a safe working environment.
• Maintain a professional appearance and grooming in compliance with the dress code.
• Maximize revenue and control expenses to meet financial objectives.
• Perform hands-on duties as needed to deliver guest services.
• Ensure guest and associate satisfaction and the success of the hotel.
• Travel by plane at least once per year to meet Brand training requirements.

Benefits

• Medical, dental, and vision coverage after the qualification period.
• Competitive performance bonuses.
• Employee discounts at Hilton Hotels worldwide.
• Paid sick leave.
• Vacation time accrued based on hours worked.
• Ten paid holidays each year.
• Free parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed