Hotel Assistant General Manager

GDC • Ridgecrest, CA

1d • Onsite

About The Position

A select-service hotel under a major brand in Ridgecrest, California, is hiring an Assistant General Manager. The position reports to the General Manager, leads department heads, and operates the hotel with full authority when the General Manager is away. The hotel is led by a hands-on owner-operator, with leadership on property and closely involved in financial performance. Assistant General Managers are developed toward General Manager roles.

Requirements

• At least 2 years of hotel leadership experience as an Assistant General Manager, Front Office Manager, Director of Operations, Operations Manager, or in a similar role.
• Experience covering for a General Manager.
• Comfort reading a P&L, labor model, and revenue reports and acting on them.
• A record of improving guest scores, labor productivity, or profit.
• Experience coaching hourly and salaried teams.
• Working knowledge of brand standards, life safety, and California employment law.
• Availability for evenings, weekends, holidays, and peak periods.

Nice To Haves

• Select-service or full-service hotel experience with a major brand such as Marriott, Hilton, IHG, Hyatt, or similar.

Responsibilities

• Lead daily hotel operations across the front desk, housekeeping, breakfast and food service, maintenance, and guest services.
• Act as General Manager when needed, including making decisions, reporting to the owner, and responding to emergencies.
• Drive guest satisfaction scores, service recovery, and adherence to brand standards.
• Partner with the General Manager and sales team on occupancy, ADR, and RevPAR goals, pricing, and cost control.
• Manage labor scheduling and productivity, department budgets, and expenses.
• Hire, train, and develop supervisors and hourly team members, and reduce turnover.
• Respond to guest reviews and resolve guest issues before they escalate.
• Maintain compliance with life safety, food safety, brand audits, and California wage and hour requirements.
• Identify and implement operating improvements that benefit guests and appear in the P&L.

Benefits

• Medical, dental, and vision insurance.
• Company-paid basic life and AD&D insurance.
• 401(k) with company match.
• Paid time off and state-required sick pay.
• Eight paid holidays.
• Hotel discounts by brand.
• Voluntary short-term and long-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed