Senior Living Sales Director Jobs

About The Position

Requirements

• Five years of sales or marketing experience with a proven track record.
• Excellent customer service and public relations skills.
• A cheerful personality and a keen desire to serve seniors.
• Effective problem-solving skills and a creative approach to goals and problems.
• Experience working with seniors.
• Proficiency in Microsoft Office and other marketing-related software.
• Physical ability to bend and reach, push and pull, lift up to 40–50 pounds if necessary, and stand for extended periods.
• Ability to work weekends and holidays as assigned and potentially work shifts other than the one for which hired.

Nice To Haves

• College degree.
• Previous senior living experience.

Responsibilities

• Achieve occupancy and revenue goals by attracting qualified prospects and converting them into residents.
• Conduct community outreach and education activities to create referrals.
• Meet sales activity goals, including time in selling and outreach zones, voice-to-voice calls, tours, home visits, prospect case studies, creative follow-up, and occupancy-to-budget targets.
• Respond to inquiries, schedule visits, conduct tours, and close sales in accordance with sales and marketing goals.
• Conduct daily and weekly reviews of the prospect pipeline, including the Hot Board.
• Participate in sales meetings, including semi-annual marketing meetings with AgeWell Solvere Living.
• Ensure the marketing team uses Sherpa for internal and external sales activities.
• Participate in Stand-Up meetings and update team members on census, projected move-ins, tours, and events.
• Provide the Marketing Coordinator with new resident and family contact information to support move-ins, required paperwork, unit readiness, and resident requests.
• Participate in on-site and off-site events.
• Work with the Executive Director to resolve community first-impression issues.
• Review the weekly productivity report for accuracy.
• Participate in weekly sales calls with AgeWell Solvere Living.
• Work collaboratively with department heads to emphasize each team member’s role in sales.
• Provide Manager on Duty weekend coverage as scheduled.
• Update key competitor evaluations and price surveys semi-annually.
• Follow emergency procedures and understand safety practices and procedures.
• Provide excellent customer service and public relations, and promote the community positively to residents, families, visitors, and team members.
• Travel to referral sources in the market area, spending at least 30% of time traveling and potentially as much as 75%.