Security Supervisor Jobs

About The Position

Requirements

• At least 2 years of security experience.
• High school diploma or equivalent.
• At least 21 years of age.
• Effective written and oral communication and interpersonal skills, including the ability to interact professionally with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to frequently prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Intermediate computer skills to use wireless technology at client-specific sites.
• Exceptional customer service and communication skills.
• Ability to work in cold, rainy, snowy, or hot environments; occasionally lift or carry up to 40 pounds; occasionally climb stairs, ramps, or ladders; and stand or walk on various surfaces for long periods.
• Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test is required; a driver's record check may also be required.
• For driving positions, a valid driver's license, at least one year of driving experience, a qualifying clean driving record, insurance meeting Company policy, and the ability to safely operate a vehicle are required.
• Licensing requirements may apply under state or local laws and may be required before employment.

Responsibilities

• Supervise and coordinate the delivery of quality services at an assigned customer site.
• Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
• Enforce contract standards.
• Administer site safety programs that outline site-specific hazards for security officers, including vehicle and driving safety as appropriate to corporate procedures.
• Participate in unemployment hearings as needed.
• Use scheduling and billing software and produce reports requiring interpretation and action for effective business management.
• Enforce Allied Universal policies as outlined in handbooks and executive memos.
• Handle common and crisis situations at the client site calmly and efficiently.