Security Officer Supervisor | All Shifts | $23-$29/hr

Securitas Security Services•Boston, MA

3d•$23 - $29

About The Position

The Security Supervisor oversees Security Officers, Lead Officers, and other assigned personnel at one or more client sites. The role ensures security operations run smoothly, post orders are followed, staff are properly trained, and client expectations are met. The supervisor may also perform Security Officer duties as needed. The position involves supervising and scheduling staff, ensuring post coverage, conducting inspections, training employees, preparing reports and documentation, and assisting with payroll and personnel reporting. The supervisor responds to emergencies, communicates with authorities and client representatives, and supports hiring, performance evaluations, and disciplinary actions. The role requires standing, walking, or sitting for extended periods and occasionally lifting up to 25 pounds. Assignments may involve overtime, weekends, holidays, inclement weather, stressful situations, and physical activity.

Requirements

Must be at least 18 years of age.
High school diploma or GED, or willingness to complete a GED within six months.
Legal authorization to work in the United States.
Ability to speak, read, and write English.
Reliable transportation and reliable means of communication.
Willingness to participate in pre-employment screening, including a background check and drug screening.
Knowledge of security operations, procedures, and safety practices.
Strong leadership and supervisory skills.
Ability to train, motivate, and discipline staff effectively.
Excellent communication and customer service skills.
Ability to write clear and accurate reports and logs.
Strong organizational and scheduling skills.
Ability to remain calm and professional in high-pressure situations.
Comfort working in diverse environments and adapting to changing procedures.
Ability to meet applicable licensing, certification, and site-specific requirements.
Ability to use basic computer systems and communication devices.
Ability to maintain professional composure and handle sensitive or confidential information.

Nice To Haves

At least 2 years of security-related experience, including lead or supervisory experience.
An equivalent combination of education and experience may be considered.

Responsibilities

Supervise Security Officers, Lead Officers, and other assigned personnel at one or more client sites.
Ensure post orders are followed, patrols are completed, and reports are accurate and submitted on time.
Assign work schedules and ensure adequate coverage of all posts.
Coach, train, and discipline employees in accordance with company policy and client requirements.
Conduct post inspections and meet with staff to review duties and expectations.
Train new and existing employees on post orders, procedures, and site-specific requirements.
Prepare, review, and submit reports, logs, and required documentation.
Assist with payroll and personnel reporting as assigned.
Respond appropriately to emergencies and notify proper authorities and client representatives.
Meet with client representatives to ensure security needs are met and provide high-quality customer service.
Support hiring, training, performance evaluations, and disciplinary actions, including making recommendations.
Perform Security Officer duties when necessary.