Security Officer Supervisor | All Shifts | $25-$27/hr

Securitas•Boston, MA

About The Position

The Security Supervisor oversees Security Officers, Lead Officers, and other assigned personnel at one or more client sites. The position ensures security operations run smoothly, post orders are followed, staff are properly trained, and client expectations are met. The supervisor may also perform Security Officer duties as needed. The role includes supervising and scheduling personnel, ensuring adequate post coverage, training and evaluating employees, conducting post inspections, preparing documentation, supporting payroll and personnel reporting, responding to emergencies, and working with client representatives to meet security needs. The position may require overtime, weekend, or holiday work and may involve exposure to inclement weather, stressful situations, or physical activity depending on the assignment.

Requirements

Must be at least 18 years of age.
High School Diploma or GED, or willingness to complete a GED within six months.
Legal authorization to work in the United States.
Ability to speak, read, and write English.
Reliable transportation and reliable means of communication.
Willingness to participate in pre-employment screening, including background check and drug screening.
Knowledge of security operations, procedures, and safety practices.
Strong leadership and supervisory skills.
Ability to train, motivate, and discipline staff effectively.
Excellent communication and customer service skills.
Ability to write clear and accurate reports and logs.
Strong organizational and scheduling skills.
Ability to remain calm and professional in high-pressure situations.
Ability to work in diverse environments and adapt to changing procedures.
Ability to meet applicable licensing, certification, and site-specific requirements.
Ability to stand, walk, and sit for extended periods.
Ability to lift up to 25 pounds occasionally.
Ability to use basic computer systems and communication devices.
Ability to maintain professional composure and handle sensitive or confidential information.

Nice To Haves

Minimum of 2 years of security-related experience, including lead or supervisory experience.
Equivalent combination of education and experience may be considered.

Responsibilities

Supervise Security Officers, Lead Officers, and other assigned personnel at one or more client sites.
Ensure post orders are followed, patrols are completed, and reports are accurate and submitted on time.
Assign work schedules and ensure adequate coverage of all posts.
Coach, train, and discipline employees in accordance with company policy and client requirements.
Conduct post inspections and meet with staff to review duties and expectations.
Train new and existing employees on post orders, procedures, and site-specific requirements.
Prepare, review, and submit reports, logs, and required documentation.
Assist with payroll and personnel reporting as assigned.
Respond appropriately to emergencies and notify proper authorities and client representatives.
Meet with client representatives to ensure security needs are met and provide high-quality customer service.
Support hiring, training, performance evaluations, and disciplinary actions, including making recommendations.
Perform Security Officer duties when necessary.