Security Shift Supervisor - All Shifts

Allied Universal•Michigan City, IN

About The Position

Allied Universal Services is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The supervisor acts as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range. A valid driver's license and at least one year of supervisory experience are required. Prior military, law enforcement, security experience, or a bachelor's degree is highly preferred. The starting wage is $25.86 per hour.

Requirements

  • At least 18 years of age.
  • High school diploma or equivalent, or five years of verifiable experience.
  • At least one year of supervisory experience.
  • Valid driver's license; driving positions require at least one year of driving experience, a clean driving record, the minimum insurance required by company policy, and the ability to safely operate a vehicle.
  • Effective written and oral communication and interpersonal skills, including the ability to interact professionally with all levels of personnel and the general public.
  • Ability to use initiative and independent judgment within established guidelines.
  • Ability to prepare neat, legible written reports and logs.
  • Ability to read and understand operating procedures and instructions.
  • Ability to handle common and crisis situations at the client site calmly and efficiently.
  • Exceptional customer service and communication skills.
  • Intermediate computer skills to use wireless technology at client-specific sites.
  • Successful completion of a background investigation and post-offer/pre-employment drug/alcohol test; a driver's record check may also be required.
  • Must upload a resume for an interview.
  • Licensing requirements may apply before employment depending on state and local laws and regulations.

Nice To Haves

  • Prior military, law enforcement, or security experience.
  • Bachelor's degree.

Responsibilities

  • Supervise and coordinate quality service delivery on the assigned shift at a customer site.
  • Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
  • Supervise staff on the assigned shift.
  • Provide coaching, recognition, and discipline within the approved empowerment range.
  • Prepare written reports and logs.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven paid holidays annually at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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