Site Supervisor

Securitas Security Services•Springfield, IL
•Onsite

About The Position

The Site Supervisor helps maintain a safe and secure environment for clients by monitoring premises, controlling access, and patrolling locations. The role preserves order by enforcing site regulations and directives for personnel, visitors, and the surrounding area. The supervisor oversees security officers, lead officers, and other assigned company personnel, ensuring post orders are followed, rounds are completed, and required reports are filed. The role also supports personnel coaching, training, post coverage, payroll and personnel submissions, inspections, and communication with client representatives. The Site Supervisor may also perform Security Officer duties in accordance with post orders and company policy.

Requirements

  • Must be at least 18 years old.
  • High school diploma or GED required.
  • Above-average computer and technology skills.
  • Excellent customer service and team leadership skills.
  • Ability to work independently.
  • Ability to remain calm and professional during stressful situations.
  • Strong attention to detail and ability to remain vigilant throughout the shift.
  • Professional demeanor.
  • Ability to respond to emergencies with rapid, effective judgment and appropriate escalation.
  • Must participate in the company's pre-employment screening process, including a drug screen and background investigation.

Responsibilities

  • Supervise Security Officers, Lead Officers, and other company personnel assigned to one or more client-site posts.
  • Ensure post orders are followed, established rounds are completed, and required reports are filed; notify proper authorities and the client in emergencies.
  • Coach and discipline personnel as appropriate, consulting company management or designated representatives when needed, and document coaching and disciplinary actions.
  • Train Security Officers and other company personnel and review post orders and assignment details with subordinates.
  • Assist with submitting payroll and personnel information as designated.
  • Work with company management or designated representatives to ensure adequate coverage of all posts and positions.
  • Prepare, file, and submit required reports.
  • Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
  • Meet with client representatives as scheduled or as needed to confirm security requirements are being met and provide customer service.
  • Monitor premises, control access, patrol locations, and enforce applicable regulations and directives.
  • Perform Security Officer duties when needed, in accordance with post orders and company policy.

Benefits

  • Medical, dental, vision, and 401(k) options.
  • Life, AD&D, and disability insurance.
  • Virtual medical appointments through telemedicine.
  • Paid time off.
  • Free uniforms.
  • Paid training.
  • Weekly pay.
  • Employee Assistance Program.
  • DailyPay access program.
  • Discounts on childcare, pet care, vehicles, cell phones, travel, and other products and services.
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